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| Bell service problems on Maquire/15A http://www.hawthornevillager.com/phpbb/viewtopic.php?f=1&t=6283 |
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| Author: | luvthegame [ Mon Apr 09, 2007 11:35 am ] |
| Post subject: | Bell service problems on Maquire/15A |
I found out today that the Bell phone line will not be available for my new home until May 30th because of some engineering issue. 
I placed the order few weeks ago and only now they are telling me that there is a problem. I have to look into other options. Does anyone else has had the same issue ? |
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| Author: | BuildingHomes.ca [ Mon Apr 09, 2007 11:39 am ] |
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It's not that long.. maybe just use your cell phone for that period of time. This is a common thing for new construction as the houses close faster than the supporting infrastructure can be done.. You'll notice a lot of that in Milton. |
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| Author: | luvthegame [ Mon Apr 09, 2007 11:43 am ] |
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Are there other options like vonage or cogeco available in this area ? |
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| Author: | New Miltonians [ Mon Apr 09, 2007 11:57 am ] |
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Hey Luvthegame.....How did you find out? Did they call you? I close this week aswell, so am interested in knowing. Thanks. |
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| Author: | kaushen79 [ Mon Apr 09, 2007 11:58 am ] |
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I've actually called Cogeco last week to find out the same thing. I am looking into the Digital Phone, Digital Cable and HighSpeed Internet. They said that they have to send a field technician to the ph15a to see if it is available....I will get an answer within a week. I'll let you know what they say when then call me back. |
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| Author: | luvthegame [ Mon Apr 09, 2007 11:59 am ] |
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New Miltonians wrote: Hey Luvthegame.....How did you find out? Did they call you?
I close this week aswell, so am interested in knowing. Thanks. My wife told me today that someone called us last week to inform that there is a problem and they will let us know this week. I just called in today to change to confirm the data/time of install and found out that there is a delay. The problem is that they wont tell me what the problem is, they just call it an engineering issue. So it is frustrating.
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| Author: | BuildingHomes.ca [ Mon Apr 09, 2007 12:15 pm ] |
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Vonage will still require a high speed internet connection such as Cogeco cable. Personally I don't think I can recommend Vonage anymore due to many connectivity issues. As for what Bells problem is.. they probably need to dig some wire and then add some hardware to bridge the street. |
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| Author: | luvthegame [ Mon Apr 09, 2007 12:19 pm ] |
| Post subject: | |
BuildingHomes.ca wrote: Vonage will still require a high speed internet connection such as Cogeco cable. Personally I don't think I can recommend Vonage anymore due to many connectivity issues.
As for what Bells problem is.. they probably need to dig some wire and then add some hardware to bridge the street. You are right, they told me that they dont have enough line and are working on it. But cant give me a fixed date. |
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| Author: | BuildingHomes.ca [ Mon Apr 09, 2007 12:38 pm ] |
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luvthegame wrote: You are right, they told me that they dont have enough line and are working on it. But cant give me a fixed date.
Nope, because there is a lot of processes that have to be done through the town planning and the developer first. That will take an indeterminable amount of time. |
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| Author: | luvthegame [ Mon Apr 09, 2007 12:42 pm ] |
| Post subject: | |
BuildingHomes.ca wrote: luvthegame wrote: You are right, they told me that they dont have enough line and are working on it. But cant give me a fixed date. Nope, because there is a lot of processes that have to be done through the town planning and the developer first. That will take an indeterminable amount of time. Isnt the infrastructure like phone/cable laid first before the city approve the builder to start building. This is bad planning by the city. |
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| Author: | New Miltonians [ Mon Apr 09, 2007 12:50 pm ] |
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I think I'm going to be making a phone call! 
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| Author: | luvthegame [ Mon Apr 09, 2007 12:52 pm ] |
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NoGa wrote: I was suppose to have the phone hooked up last week. Same issue....
They told me the earlist I could recieve phone service was by June 20th, ouch!! They told my neighbor July 3rd. Have you already moved in without phone service ? |
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| Author: | kf095 [ Mon Apr 09, 2007 1:00 pm ] |
| Post subject: | |
I think we have one member at this forum who works for this company. Something similar to TACC. This kind of company is taking care of the infrastructure. Starting with empty field, clearing the ground, excavation and brining all communications, pawing the roads. Only after it is done actual construction by Mattamy begins. My guess it is something like wrong planning. Missing substation or distribution hub. |
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| Author: | themasons [ Mon Apr 09, 2007 1:39 pm ] |
| Post subject: | |
BuildingHomes.ca wrote: This is a common thing for new construction as the houses close faster than the supporting infrastructure can be done.. You'll notice a lot of that in Milton.
maybe for DSP internet service - we waited over 2yrs for that in ph 2.. but not residential phone service from bell  we moved into a farmers feild in back phase 2 and had phone servie from bell the day we moved in. there must be a problem out of the ordinary... 
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| Author: | luvthegame [ Mon Apr 09, 2007 8:11 pm ] |
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I am going to try vonage or Primus broadband for phone service. Dont want to wait Bell to correct their problem. Cogeco digital phone is also not available in Phase 15A. |
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