tigerchamp2004 wrote:
Jeld-wen is actually a good window company but they will not cover a crack after this time frame because it is most likely not caused by a defect of their product. Typically this happens due to poor installation, or setteling of the house. I'm sure one of the home inspectors will chime in on this but I think tarion only covers windows for 1 year so the builder is off the hook.
Here I am and yes, 1 year only.
CONDITION
GLASS IS CRACKED
Acceptable Performance/Condition
Windows shall be installed so that the glass does not crack due to unusual stress caused
by movement or settlement of the building frame.
Warranty
One-Year – Work and Materials
• Damage resulting from normal wear and tear is not covered by the statutory warranty.
Action
Windows with glass showing stress cracks shall be repaired.
Remarks
Stress cracks occur across corners of glass as a result of pressure being applied to the
edge of the glass. If there is evidence of an impact, and the condition was not recorded on
the PDI Form, it will be difficult to establish that the damage was caused by the builder.
Words in italics are defined in the “Terminology” section on pages 15-17.
Unfortunately, replacing the glass in a thermopane window is not something you can easily do yourself. Phone Apple Auto Glass. They do residential as well.
John Allingham, Professional Engineer
Owner & Certified Home Inspector
Halton-Peel Home Inspection
(416) 254-5869
www.peelhomeinspection.com
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