I was wondering if someone could let me know what is involved in the Design Centre Orientation? My 'better' half forgot to let me know that we were contacted about the orientation and we missed it.

(We were supposed to be there this past Wednesday)
I haven't been able to get ahold of a live person at the Design Centre yet however now know that we had some sort of a package to pick up. Does anyone have any details about what we may have missed? or about what kind of a package this is? (i.e. upgrade pricing?)