Well we've been in our home for just over 3 years. We've been having ongoing issues with our ceramic tiles throughout the house. They fired the super/contractor who built our house just after we moved in - thought that would paint a bit of the picture with respect to some of the problems we've experienced.
To make a long story short -
Mattamy has agreed that yes there is a long record of tile issues in our house and finally agreed they want to fix it once and for all. So they came out last week (2 of them) and looked at everything and advised they're pushing to have all the ceramics pulled and re-installed, but know they'll get some resistance from Sterling Tile. Today they came back with a manager from Sterling Tile, boy was it disgusting. They were arguing back and forth on this and that, this is Mattamy's fault no this is Sterling's fault. Boy o boy
In front of us- the customer. One thing was agreed upon- that is the tile job was crap and needs to be fixed once and for all and it looks like it needs to all be torn out and re-installed
They just need to sort out who's responsible - Mattamy or Sterling Tile?
They tried pointing the finger at us cause we finished our basement however it was done after the suggested 2 year mark, besides how could that have any effect on the tiles throughout the house
Gman
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